We successfully shipped to the following 63 destinations:
Argentina
Australia
Austria
Belgium
Brazil
Bulgaria
Canada
China
Chile
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guernsey
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Zealand
Norway
Peru
Philippines
Poland
Portugal
Republic of Ireland
Romania
Russia
Singapore
Slovakia
Slovenia
South Korea
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Ukraine
United Emirates
United Kingdom
United States
Uruguay
Orders are processed daily by 2:00 pm CET Monday – Friday (except public holidays).
Any orders placed after this timeframe are processed the next business day.
Please note that we solely accept payment in advance, which means we only will ship when the money is booked!
NO SHIPPING TO RUSSIA ANYMORE!!!
RESTRICTED SHIPPING TO ISRAEL
because we recently had so many lost packages in Israel, we will ship with DHL Express only!
If you want to order please contact us.
Packing
Anthropogenic climate change is accelerating! To protect environment we sometimes re-use used cardboard boxes. We only use clean boxes in which no food has been shipped, and which are in very good condition.
If possible we use paper tape and paper bags, very rarely we use plastic bags.
At certain times, we send sweets associated with Christian feasts as giveaway with the order. We do this because we live in a Christian region, and these sweets are offered at certain seasons, and are delicious, and not to spread certain religion! We respect every peaceful and tolerant religion.
Shipping cost
Mentioned on the product pages prices include the legal VAT and other price components.
In addition to the prices we charge shipping cost for delivery. Please select the “Calculate Shipping” your country. The shipping costs will be clearly indicated on the product pages in the shopping cart system and on the order page.
For PayPal payments: We only deliver to the registered PayPal address! If you want the delivery to a different address, please add the address at your Paypal account under “additional delivery addresses” before you order. When paying with Paypal, pickup, or pickup by a parcel service is NOT possible, the Paypal rules do not allow that.
It is our decision with which parcel service we ship. If you wish to receive a special parcel service, please send us an email. Any extra costs must be borne by the customer.
We do not offer payment by cash on delivery. No other taxes or costs are incurred.
Country specific import duties, taxes and charges are not included in the item price or shipping charges. These charges are the customers responsibility!
Please check with your country’s customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company, or when you pick the item up.
Please do not confuse this charges with additional shipping charges!
Delivery times
Delivery times vary according to your selected delivery address of destination country of your order.
The indicated delivery time is valid for Germany only!
DHL Express is much faster ++learn more++
We do not ship on Public Holidays:
2023
1 Jan New Year’s Day
7 Apr Good Friday
10 Apr Easter Monday
1 May Labour Day
18 May Ascension Day
29 May Whit Monday
3 Oct Day of German Unity
31 Oct Reformation Day
23 Dec Day before Christmas Eve
24 Dec Christmas Eve
25 Dec Christmas Day
26 Dec 2nd Day of Christmas
31 Dec New Year’s Eve
2024
1 Jan New Year’s Day
29 Apr Good Friday
1 Apr Easter Monday
1 May Labour Day
9 May Ascension Day
20 May Whit Monday
3 Oct Day of German Unity
31 Oct Reformation Day
23 Dec Day before Christmas Eve
24 Dec Christmas Eve
25 Dec Christmas Day
26 Dec 2nd Day of Christmas
31 Dec New Year’s Eve
Your order didn’t arrive yet?
If you did not receive your order in time, please don’t worry (indicated delivery time is valid for Germany only) please contact us in time, so we can take care. Email: info@design-restoration-spares.de We will do our best to help!
Please note, for several reasons like customs clearance, public holidays, misdirected parcels, weather or strike it can take longer.
If tracking is still showing consignment as not left Germany, this usual mean it has left and checked out in Germany, but not checked in in destination country!
After a reasonable time we can start a follow-up research.
We are are with you and want to help, we appreciate your business! Be sure that we will always find a satisfactory solution!
If for any reasons the package arrives damaged, please take a photo and let the delivery driver take a note of the damage, and inform us immediately!
German: Versandkosten & Lieferung
Die auf den Produktseiten genannten Preise enthalten die gesetzliche Mehrwertsteuer und sonstige Preisbestandteile.
Zusätzlich zu den angegebenen Preisen berechnen wir für die Lieferung Versandkosten. Bitte wählen Sie unter “Calculate Shipping” Ihr Land aus. Die Versandkosten werden Ihnen auf den Produktseiten, im Warenkorbsystem und auf der Bestellseite nochmals deutlich mitgeteilt.
Bei Zahlungen mit PayPal liefern wir ausschließlich an die bei PayPal registrierte Adresse! Wenn sie die Lieferung an eine andere Adresse wünschen, tragen Sie diese bitte bei Paypal unter “zusätzliche Lieferadressen” ein.
Zahlung per Nachnahme bieten wir nicht an. Weitere Steuern oder Kosten fallen nicht an.